Business Marketing
.

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

  • Written by Auzzi Shopping
  • 91% (92% in APAC) of organizations agree better EX will directly affect their net profit; 92% say the same about CX
  • 56% (51% in APAC) of CEOs strongly agree that aligning CX and EX strategies maximizes their impact on business growth
  • 95% (96% in APAC) of organizations see cloud enablement as vital in enabling EX and CX outcomes
  • Top-performing organizations are twice as likely as underperformers to already be using AI-powered CX tools

Read more: Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT...

More Articles ...

  1. Hello Kitty and MetaGaia Partner for Metaverse Experience
  2. HKU to Host APRU 27th Annual Presidents’ Meeting on Innovative Solutions for a Sustainable Future
  3. Immeasurable contribution to the development of law and order: in memory of Dr. the Hon. Sir Ti Liang Yang
  4. New coalition formed to fight heart disease across Asia
  5. Rakuten Wallet Joins Oasys Blockchain as Validator, Alongside Softbank, KDDI, Nexon and MIXI

Notice: Undefined offset: 1 in /httpdocs/templates/gk_university/html/pagination.php on line 18

Notice: Undefined offset: 1 in /httpdocs/templates/gk_university/html/pagination.php on line 34

Notice: Undefined offset: 2 in /httpdocs/templates/gk_university/html/pagination.php on line 34

Notice: Undefined offset: 3 in /httpdocs/templates/gk_university/html/pagination.php on line 34